Privacy Policy
Introduction
When you use VMS( Vehicle Management System), you
confide in us with your data. We are focused on keeping that trust. That begins
with helping you comprehend our security rehearses.
This policy portrays the data we gather, how it is utilized
and shared, and your decisions in regards to this data.
Last adjusted: 15 Feb 2025
Powerful date: 15 Feb 2025
Data collection and use
Scope
This Policy applies to user of VMS services anywhere in the
world, including user of VMS' applications, websites, highlights or different
services.
This Policy depicts how VMS and its partners gather and
utilize individual data to give our services.
This Policy explicitly applies to:
Drivers: user who give transport independently
or through accomplice transport organizations to deliver food.
Riders : users who request for the ride to
travel.
This policy likewise applies to the individuals who furnish
data to VMS regarding an application to utilize our services, or whose data VMS
generally gets regarding its services.
The practices portrayed in this policy are liable to
appropriate laws in the spots in which we work. This implies we just take part
in the practices portrayed in this policy in a specific nation or area whenever
allowed under the laws of those spots. If you don't mind get in touch with us
in the event that you have inquiries on our practices in your nation or area.
Data controller
The information we collect
VMS collects::
- Data
that you give to VMS, for example, when you make your VMS account.
- Data
made when you utilize our services, for example, area, utilization and
gadget data.
- Information
from other sources, such as VMS partners and third parties that use VMS
APIs.
The accompanying data is gathered by or for VMS:
Information you provide
This may include:
User profile : We gather data when you make or
refresh your VMS account. This may incorporate your name, email address,
telephone number, login name and secret key, address, installment or keeping
money data (counting related installment check data), government recognizable
proof numbers, for example, Social Security number, driving permit or
identification whenever required by law, date of birth, photograph and mark.
This likewise incorporates driver vehicle or protection data. This likewise
incorporates the inclinations and settings that you empower for your VMS
account.
Background check information We may gather
historical verification data in the event that you join to utilize VMS'
services as a driver or delivery partner. This may incorporate data, for
example, your driving history or criminal record (where allowed by law). This
data might be gathered by a seller for VMS' sake.
User content: We may gather data that you submit
when you contact VMS customer support, give appraisals or compliments to
different user, or generally contact VMS.
Information created when you use our services
This may include:
- Location
information
Depending upon the VMS services you use and your application
settings or gadget consents, we may gather your exact or inexact area data as
decided through information, for example, GPS, IP address and Wi-Fi.
On the off chance that you are a driver, VMS gathers area
data when the VMS application is running in the closer view (application open
and onscreen) or background (application open yet not onscreen) of your gadget.
Riders and drivers can utilize the VMS application without
permitting VMS to gather their location information. Be that as it may, this
may influence the usefulness accessible on your VMS application. For instance,
on the off chance that you don't permit VMS to gather your area data, you
should enter your get address physically. What's more, area data will be
gathered from the driver amid your excursion and connected to your record,
regardless of whether you have not permitted VMS to gather your area data.
Transaction information
We gather transaction information identified with your
utilization of our services, including the kind of services you asked for or
gave, your request subtleties, delivery information, date and time the
administration was given, sum charged, separate voyaged, and installment
Policy. Likewise, on the off chance that somebody utilizes your advancement
code, we may connect your name with that individual.
Usage information
We gather data about how you interface with our services.
This incorporates data, for example, get to dates and times, application
highlights or pages saw, application crashes and other framework action, kind
of program, and outsider destinations or services you were utilizing before
cooperating with our services. Sometimes, we gather this data through treats,
pixel labels and comparable advancements that make and keep up remarkable
identifiers. To discover increasingly about these advancements, if it's not too
much trouble see our Cookie Statement.
Communications data
We empower user to speak with one another and VMS by means
of the VMS applications, sites and other services. For instance, we empower
drivers and riders, are beneficiaries, to call one another (in a few nations,
without uncovering their phone numbers to one another). To give this
administration, VMS gets some data with respect to the calls, including the
date and time of the call/content and the substance of the interchanges. VMS
may likewise utilize this data for customer support services (counting to determine
question between user), for wellbeing and security purposes, to enhance our
items and services, and for investigation.
Information from other sources
This may include:
- User
feedback, such as ratings or compliments.
- user
furnishing your data regarding referral programs.
- user
asking for services for you or for your benefit.
- user
or others giving data in association claims or debate.
- VMS
colleagues through which you make or access your VMS account, for example,
installment suppliers, internet based life services, on-request music
services, or applications or sites who utilize VMS' APIs or whose APIs VMS
utilizes, (for example, when you arrange a stumble on Google Maps).
- Protection
suppliers (on the off chance that you are a driver or delivery partner).
- Money
related services suppliers (on the off chance that you are a driver or
delivery partner).
- Accomplice
transport organizations (in the event that you are a driver who utilizes
our services through a record related with such an organization).
- The
proprietor of a VMS for Business or VMS Family profile that you use.
- Publicly
available sources.
- Marketing
service providers.
VMS may consolidate the data gathered from these sources
with other data in its ownership.
How we utilize your data
VMS gathers and uses data to empower dependable and helpful
transportation, conveyance and different items and services. We likewise
utilize the data we gather:
- To
improve the wellbeing and security of our user and services
- For
customer support
- For
innovative work
- To
empower interchanges to or between user
- To
give advancements or challenges
- Regarding
legitimate procedures
VMS does not offer or share your own data to outsiders for
outsider direct showcasing purposes.
VMS utilizes the data it gathers for purposes including:
Providing services and features
VMS utilizes the data we gather to give, customize, keep up
and enhance our items and services. This incorporates utilizing the data to:
- Make
and refresh your record.
- Verify
your identity.
- Process
or encourage installments for those services.
Offer, acquire, give or encourage protection or financing
policies regarding our services.
- Track
the advancement of your trek or conveyance.
- Empower
highlights that enable you to impart data to other individuals, for
example, when you present a compliment about a driver, allude a companion
to VMS, split charges or offer your ETA.
- Empower
highlights to customize your VMS account, for example, making bookmarks
for your most loved spots, and to empower speedy access to past goals.
- Empower
availability includes that make it less demanding for user with handicaps
to utilize our services, for example, those that empower hard of hearing
or in need of a hearing aide drivers to alarm their riders of their
incapacities, permit just instant messages from riders, and to get blazing
outing demand warnings rather than sound notices.
- Perform
inward tasks important to give our services, including to investigate
programming bugs and operational issues, to lead information examination,
testing and look into, and to screen and dissect use and movement
patterns.
Cookies and third-party technologies
VMS and its accomplices use cookies and other identification
technologies on our applications, sites, messages and online promotions for
purposes portrayed in this approach.
Cookies are little content documents that are put away on
your program or gadget by sites, applications, online media and commercials.
VMS utilizes treats and comparable advancements for purposes, for example,
- Validating
clients
- Recollecting
client inclinations and settings
- Deciding
the prevalence of substance
- Conveying
and estimating the viability of publicizing efforts
- Investigating
webpage traffic and inclines, and by and large understanding the online
conduct and premiums of individuals who associate with our administrations
We may likewise enable others to give group of onlookers estimation and
examination administrations for us, to serve promotions for our benefit
over the Internet, and to track and give an account of the execution of
those ads. These substances may utilize treats, web reference points, SDKs
and different innovations to recognize your gadget when you visit our
webpage and utilize our administrations, and in addition when you visit
other online locales and administrations. It would be ideal if you see our
Cookie Statement for more data with respect to the utilization of cookies
and different advances portrayed in this area, including in regards to
your decisions identifying with such advances.
Choice and transparency
VMS gives the way to you to see and control the data that
VMS gathers, including through:
in-app privacy settings
- device
permissions
- in-app
ratings pages
- marketing
opt-outs
You can likewise ask VMS to give you clarification,
duplicates or revision of your information.
PRIVACY SETTINGS
The Privacy Settings menu in the VMS Rider application
enables clients to set or refresh their area and contacts sharing inclinations,
and their inclinations for getting portable notices from VMS. Data on these
settings, how to set or change these settings, and the impact of killing these
settings are depicted underneath.
Location information
- VMS
utilizes riders' gadget area administrations to make it simpler to get a
sheltered, dependable excursion at whatever point you require one. Area
information enhances our administrations, including pick-ups, route and
client bolster.
You can empower/incapacitate or change VMS'
accumulation of rider area data whenever through the Privacy Settings menu in
the VMS application, or by means of the settings on your cell phone. On the off
chance that you cripple the gadget area benefits on your gadget, your
utilization of the VMS application will be influenced. For instance, you should
enter your get or drop-off areas physically. What's more, area data will be
gathered from the driver amid your outing and connected to your record, regardless
of whether you have not empowered VMS to gather your area data.
Notifications: Account and trip updates
VMS gives clients arrange status warnings and updates
identified with your record. These warnings are an important piece of utilizing
the VMS application and can't be handicapped. In any case, you can pick the
strategy by which you get these notices through the Privacy Settings menu in
the VMS application.
Notifications: Discounts and news
You can empower VMS to send you push warnings about
limits and news from VMS. You can empower/impair these notices whenever through
the Privacy Settings menu in the VMS application.
DEVICE PERMISSIONS
Most portable stages (iOS, Android, and so on.)
have characterized specific kinds of gadget information that applications can't
access without your assent. These stages have diverse authorization frameworks
for acquiring your assent. The iOS stage will caution you the first run through
the VMS application needs authorization to get to particular sorts of
information and will give you a chance to assent (or not assent) to that ask.
Android gadgets will advise you of the authorizations that the VMS application
looks for before you first utilize the application, and your utilization of the
application establishes your assent.
Updates to this policy
We may sometimes refresh this arrangement.
We may sometimes refresh this arrangement. On
the off chance that we roll out huge improvements, we will inform you of the
progressions through the VMS applications or through others implies, for
example, email. To the degree allowed under pertinent law, by utilizing our
administrations after such notice, you agree to our updates to this strategy.
We urge you to occasionally survey this strategy for the
most recent data on our protection rehearses. We will likewise make earlier
forms of our protection strategies accessible for survey.
Privacy Policy
Introduction
When you use VMS( Vehicle Management System), you
confide in us with your data. We are focused on keeping that trust. That begins
with helping you comprehend our security rehearses.
This policy portrays the data we gather, how it is utilized
and shared, and your decisions in regards to this data.
Last adjusted: 15 Feb 2025
Powerful date: 15 Feb 2025
Data collection and use
Scope
This Policy applies to user of VMS services anywhere in the
world, including user of VMS' applications, websites, highlights or different
services.
This Policy depicts how VMS and its partners gather and
utilize individual data to give our services.
This Policy explicitly applies to:
Drivers: user who give transport independently
or through accomplice transport organizations to deliver food.
Riders : users who request for the ride to
travel.
This policy likewise applies to the individuals who furnish
data to VMS regarding an application to utilize our services, or whose data VMS
generally gets regarding its services.
The practices portrayed in this policy are liable to
appropriate laws in the spots in which we work. This implies we just take part
in the practices portrayed in this policy in a specific nation or area whenever
allowed under the laws of those spots. If you don't mind get in touch with us
in the event that you have inquiries on our practices in your nation or area.
Data controller
The information we collect
VMS collects::
- Data
that you give to VMS, for example, when you make your VMS account.
- Data
made when you utilize our services, for example, area, utilization and
gadget data.
- Information
from other sources, such as VMS partners and third parties that use VMS
APIs.
The accompanying data is gathered by or for VMS:
Information you provide
This may include:
User profile : We gather data when you make or
refresh your VMS account. This may incorporate your name, email address,
telephone number, login name and secret key, address, installment or keeping
money data (counting related installment check data), government recognizable
proof numbers, for example, Social Security number, driving permit or
identification whenever required by law, date of birth, photograph and mark.
This likewise incorporates driver vehicle or protection data. This likewise
incorporates the inclinations and settings that you empower for your VMS
account.
Background check information We may gather
historical verification data in the event that you join to utilize VMS'
services as a driver or delivery partner. This may incorporate data, for
example, your driving history or criminal record (where allowed by law). This
data might be gathered by a seller for VMS' sake.
User content: We may gather data that you submit
when you contact VMS customer support, give appraisals or compliments to
different user, or generally contact VMS.
Information created when you use our services
This may include:
- Location
information
Depending upon the VMS services you use and your application
settings or gadget consents, we may gather your exact or inexact area data as
decided through information, for example, GPS, IP address and Wi-Fi.
On the off chance that you are a driver, VMS gathers area
data when the VMS application is running in the closer view (application open
and onscreen) or background (application open yet not onscreen) of your gadget.
Riders and drivers can utilize the VMS application without
permitting VMS to gather their location information. Be that as it may, this
may influence the usefulness accessible on your VMS application. For instance,
on the off chance that you don't permit VMS to gather your area data, you
should enter your get address physically. What's more, area data will be
gathered from the driver amid your excursion and connected to your record,
regardless of whether you have not permitted VMS to gather your area data.
Transaction information
We gather transaction information identified with your
utilization of our services, including the kind of services you asked for or
gave, your request subtleties, delivery information, date and time the
administration was given, sum charged, separate voyaged, and installment
Policy. Likewise, on the off chance that somebody utilizes your advancement
code, we may connect your name with that individual.
Usage information
We gather data about how you interface with our services.
This incorporates data, for example, get to dates and times, application
highlights or pages saw, application crashes and other framework action, kind
of program, and outsider destinations or services you were utilizing before
cooperating with our services. Sometimes, we gather this data through treats,
pixel labels and comparable advancements that make and keep up remarkable
identifiers. To discover increasingly about these advancements, if it's not too
much trouble see our Cookie Statement.
Communications data
We empower user to speak with one another and VMS by means
of the VMS applications, sites and other services. For instance, we empower
drivers and riders, are beneficiaries, to call one another (in a few nations,
without uncovering their phone numbers to one another). To give this
administration, VMS gets some data with respect to the calls, including the
date and time of the call/content and the substance of the interchanges. VMS
may likewise utilize this data for customer support services (counting to determine
question between user), for wellbeing and security purposes, to enhance our
items and services, and for investigation.
Information from other sources
This may include:
- User
feedback, such as ratings or compliments.
- user
furnishing your data regarding referral programs.
- user
asking for services for you or for your benefit.
- user
or others giving data in association claims or debate.
- VMS
colleagues through which you make or access your VMS account, for example,
installment suppliers, internet based life services, on-request music
services, or applications or sites who utilize VMS' APIs or whose APIs VMS
utilizes, (for example, when you arrange a stumble on Google Maps).
- Protection
suppliers (on the off chance that you are a driver or delivery partner).
- Money
related services suppliers (on the off chance that you are a driver or
delivery partner).
- Accomplice
transport organizations (in the event that you are a driver who utilizes
our services through a record related with such an organization).
- The
proprietor of a VMS for Business or VMS Family profile that you use.
- Publicly
available sources.
- Marketing
service providers.
VMS may consolidate the data gathered from these sources
with other data in its ownership.
How we utilize your data
VMS gathers and uses data to empower dependable and helpful
transportation, conveyance and different items and services. We likewise
utilize the data we gather:
- To
improve the wellbeing and security of our user and services
- For
customer support
- For
innovative work
- To
empower interchanges to or between user
- To
give advancements or challenges
- Regarding
legitimate procedures
VMS does not offer or share your own data to outsiders for
outsider direct showcasing purposes.
VMS utilizes the data it gathers for purposes including:
Providing services and features
VMS utilizes the data we gather to give, customize, keep up
and enhance our items and services. This incorporates utilizing the data to:
- Make
and refresh your record.
- Verify
your identity.
- Process
or encourage installments for those services.
Offer, acquire, give or encourage protection or financing
policies regarding our services.
- Track
the advancement of your trek or conveyance.
- Empower
highlights that enable you to impart data to other individuals, for
example, when you present a compliment about a driver, allude a companion
to VMS, split charges or offer your ETA.
- Empower
highlights to customize your VMS account, for example, making bookmarks
for your most loved spots, and to empower speedy access to past goals.
- Empower
availability includes that make it less demanding for user with handicaps
to utilize our services, for example, those that empower hard of hearing
or in need of a hearing aide drivers to alarm their riders of their
incapacities, permit just instant messages from riders, and to get blazing
outing demand warnings rather than sound notices.
- Perform
inward tasks important to give our services, including to investigate
programming bugs and operational issues, to lead information examination,
testing and look into, and to screen and dissect use and movement
patterns.
Cookies and third-party technologies
VMS and its accomplices use cookies and other identification
technologies on our applications, sites, messages and online promotions for
purposes portrayed in this approach.
Cookies are little content documents that are put away on
your program or gadget by sites, applications, online media and commercials.
VMS utilizes treats and comparable advancements for purposes, for example,
- Validating
clients
- Recollecting
client inclinations and settings
- Deciding
the prevalence of substance
- Conveying
and estimating the viability of publicizing efforts
- Investigating
webpage traffic and inclines, and by and large understanding the online
conduct and premiums of individuals who associate with our administrations
We may likewise enable others to give group of onlookers estimation and
examination administrations for us, to serve promotions for our benefit
over the Internet, and to track and give an account of the execution of
those ads. These substances may utilize treats, web reference points, SDKs
and different innovations to recognize your gadget when you visit our
webpage and utilize our administrations, and in addition when you visit
other online locales and administrations. It would be ideal if you see our
Cookie Statement for more data with respect to the utilization of cookies
and different advances portrayed in this area, including in regards to
your decisions identifying with such advances.
Choice and transparency
VMS gives the way to you to see and control the data that
VMS gathers, including through:
in-app privacy settings
- device
permissions
- in-app
ratings pages
- marketing
opt-outs
You can likewise ask VMS to give you clarification,
duplicates or revision of your information.
PRIVACY SETTINGS
The Privacy Settings menu in the VMS Rider application
enables clients to set or refresh their area and contacts sharing inclinations,
and their inclinations for getting portable notices from VMS. Data on these
settings, how to set or change these settings, and the impact of killing these
settings are depicted underneath.
Location information
- VMS
utilizes riders' gadget area administrations to make it simpler to get a
sheltered, dependable excursion at whatever point you require one. Area
information enhances our administrations, including pick-ups, route and
client bolster.
You can empower/incapacitate or change VMS'
accumulation of rider area data whenever through the Privacy Settings menu in
the VMS application, or by means of the settings on your cell phone. On the off
chance that you cripple the gadget area benefits on your gadget, your
utilization of the VMS application will be influenced. For instance, you should
enter your get or drop-off areas physically. What's more, area data will be
gathered from the driver amid your outing and connected to your record, regardless
of whether you have not empowered VMS to gather your area data.
Notifications: Account and trip updates
VMS gives clients arrange status warnings and updates
identified with your record. These warnings are an important piece of utilizing
the VMS application and can't be handicapped. In any case, you can pick the
strategy by which you get these notices through the Privacy Settings menu in
the VMS application.
Notifications: Discounts and news
You can empower VMS to send you push warnings about
limits and news from VMS. You can empower/impair these notices whenever through
the Privacy Settings menu in the VMS application.
DEVICE PERMISSIONS
Most portable stages (iOS, Android, and so on.)
have characterized specific kinds of gadget information that applications can't
access without your assent. These stages have diverse authorization frameworks
for acquiring your assent. The iOS stage will caution you the first run through
the VMS application needs authorization to get to particular sorts of
information and will give you a chance to assent (or not assent) to that ask.
Android gadgets will advise you of the authorizations that the VMS application
looks for before you first utilize the application, and your utilization of the
application establishes your assent.
Updates to this policy
We may sometimes refresh this arrangement.
We may sometimes refresh this arrangement. On
the off chance that we roll out huge improvements, we will inform you of the
progressions through the VMS applications or through others implies, for
example, email. To the degree allowed under pertinent law, by utilizing our
administrations after such notice, you agree to our updates to this strategy.
We urge you to occasionally survey this strategy for the
most recent data on our protection rehearses. We will likewise make earlier
forms of our protection strategies accessible for survey.